Privacy Policy

Last updated: October 14, 2026

This policy explains what personal information [Legal Business Name] ("Unplug Trading", "we", "us") collects when you visit [domain] or use our software products (Blockprint, the Trade Copier and others), how we use it, and the choices you have.

1. Information we collect

Information you give us

• Contact details such as your name and email address when you buy, sign up, or write to support.
• Order information. Payments are handled by our payment processor, [processor name]. We do not receive or store your full card number.
• Messages and files you send us for support.

License information

• Your license key, license status, the edition you bought and a machine identifier used to tie a license to a computer. This may be processed through NinjaTrader's vendor licensing system.

Information collected automatically on the website

• IP address, browser type, device information, pages viewed, referring page and timestamps.
• Cookies and similar technologies (see section 6).

What our software does not collect

Our software runs on your computer. We do not receive your trading account numbers, balances, positions, orders or trade history. [Update this section if you later add usage statistics or crash reports.]

2. How we use information

• To deliver, activate, license and support the Products.
• To process payments, renewals and refunds, and to prevent fraud and license sharing or piracy.
• To send service messages (receipts, license, security and update notices).
• To send marketing emails if you opted in. You can unsubscribe at any time.
• To understand and improve the website and Products.
• To comply with legal obligations and to enforce our Terms.

3. Legal bases (EEA, UK and similar regions)

Where those laws apply, we rely on: performance of a contract (delivering what you bought), our legitimate interests (security, fraud prevention, improving the service), your consent (marketing, non-essential cookies) and legal obligation.

4. How we share information

We do not sell your personal information. We share it only with:

• Service providers that act on our behalf: payment processor, hosting, email delivery, analytics, customer support and licensing services, including NinjaTrader's licensing system where used.
• Professional advisers such as lawyers, accountants and insurers.
• Authorities or other parties when required by law, or to protect rights, safety and security.
• A buyer or successor, if we are involved in a merger, acquisition or sale of assets.

5. International transfers

We and our providers may process information in countries other than yours, including the United States. Where required, we use safeguards such as standard contractual clauses for transfers.

6. Cookies and analytics

We use cookies that are necessary for the site to work and, with your consent where the law requires it, analytics cookies that help us see how the site is used. You can control cookies in your browser settings. [List analytics tools used, if any.]

7. Retention

We keep information only as long as needed for the purposes above: for example, order and tax records for the period the law requires, and license records while your license is active and for a reasonable time afterward. We then delete or anonymize it.

8. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live (for example under the GDPR, UK GDPR or California privacy laws), you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, to withdraw consent, and to not be discriminated against for exercising your rights. California residents may also ask what categories of information we collect and disclose; we do not sell or share personal information for cross-context behavioral advertising.

To exercise a right, email [contact email]. We may need to verify your identity. You may also complain to your local data protection authority.

10. Children

Our website and Products are for adults 18 and older. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

11. Third-party links

Our website may link to other sites, such as NinjaTrader. We are not responsible for their privacy practices.

12. Changes

We may update this policy and will post the new version here with a new "Last updated" date. For material changes we will take reasonable steps to let you know.

13. Contact

[Legal Business Name]
[Mailing address]
[contact email]