Refund & Cancellation Policy

Last updated: October 14, 2026

This policy applies to purchases of Blockprint, the Trade Copier and any other product from [Legal Business Name] ("Unplug Trading"). It is part of our Terms of Service.

1. Digital products

Our Products are digital software. A license is delivered electronically right after purchase and can be used immediately, so the policy below is different from the one for physical goods.

2. Cancelling a subscription

You can cancel at any time from your account or by emailing [contact email].
Cancellation stops future renewals. Your license stays active until the end of the period you already paid for.
To avoid a renewal charge, cancel before the renewal date. Renewals already charged are generally not refundable.

3. Refund eligibility

[Choose your policy with your lawyer. Suggested default: "You may request a refund within 7 days of your first purchase of a Product. One refund per customer."]

Outside that window, fees are non-refundable, except where the law gives you a right to a refund or where we choose to make an exception.

4. What is not refundable

Renewal payments after the refund window, or after the renewal date has passed.
Trading losses, failed or closed trading accounts, lost prop firm payouts, or penalties by a broker or prop firm. Our Products are tools, and results depend on your own decisions and risk.
Change of mind after the refund window, or a Product not producing the results you hoped for.
Licenses that were shared, resold, or used in breach of the Terms.
Problems caused by third-party platforms, brokers, data feeds or your own computer or network that we cannot fix. We will try to help you get the Product working first.

5. How to request a refund

Email [contact email] from the address used to purchase.
Include your order number and the Product name.
Tell us briefly what went wrong, so we can fix it for others.

If approved, we refund the original payment method within [5-10] business days. Your bank may take longer to show it. When a refund is issued, the license is revoked and you must uninstall the Product.

6. Chargebacks

Please contact us before opening a payment dispute. A dispute filed without contacting us first can lead to suspension of your license and account.

7. Your legal rights

Nothing in this policy limits rights you have under consumer protection laws that cannot be waived. Where such laws give you a right to withdraw from a purchase, you agree, where the law allows, that by asking for immediate delivery of the digital product you lose that right once delivery has started.

8. Contact

[Legal Business Name]
[contact email]